What a Pager System Does During Busy Shifts
Communication failures can quickly add up during busy periods. A Pager System will help to address many of these failures without introducing further problems and taking staff away from customers.
Cutting the Shouting Across the Floor
Calling across a dining room or kitchen is disruptive. In consistently loud environments there is also a risk of workplace noise exposure. As set out in the HSE’s workplace noise exposure guidance, reducing unnecessary noise at work is important and can help to prevent noise induced hearing loss.
Keeping Customers Informed Without Hovering
Delivering communication to customers whilst allowing them to continue their daily activities, a set of pages can be left at customers’ tables and seats around the pub and its external areas. These can be called by staff at any time, such as when a table’s order is ready to be collected. The customer will then receive a page and the staff member who called them can then go and collect the items from the customer’s table.
Syncing Kitchen and Front-of-House
A chef can use a pager to advise the front-of-house when a dish is complete and ready to be collected from the pass. This allows waiting staff to be alerted the moment a plate is ready to go, regardless of where they are on the floor.
Freeing Staff to Do Other Tasks
While a customer waits for a fitting room, a prescription to be collected or a repair quote, a member of staff can be busy serving other customers. They can be left to wait and the staff member who alerted them informs them of the collection etc. by pager. A useful reference for the Pager System is https://www.dinggly.com/.
It’s easy to miss out small delays but a pager system removes several of them.
